Search, book, and confirm your tickets in minutes—everything you need for your trip, right inside the app.
Get Train Tickets In 6 Easy Steps.
Using the Safiri app is quick and easy. Just enter your origin and destination, choose a ticket, pay for it, and carry on with your day. No stress, no waiting; everything works on your schedule.
Pay Safely
Instant Booking
Visa
Mastercard
Airtel Money
Vodacom
Tigo Pesa
TTCL
HaloPesa
Zantel
MTN MoMo
TNM
1
Enter Your Destination and Dates
Type in where you’re from and where you want to go. Choose your travel dates from the calendar—one-way or round-trip, it is up to you.
2
Choose and Select a Ticket
Select the ticket and time that suit your budget, from economy to business class.
3
Pick Your Cabin & Seats
Select the seat you like—window, aisle, or extra legroom.
4
Review Your Details
Double-check your train, seat choice, passenger names, and travel dates. Make sure everything looks correct before you continue.
5
Make Your Payment
Choose your preferred payment method—card, wallet, or mobile money. Pay securely in just a few taps.
6
Get Your Receipt and Ticket
Once payment is done, your ticket is confirmed. You will get your receipt instantly in the app and also by email.
Enjoy Our Before Boarding & Onboard Amenities
Discover the exceptional amenities aboard our train, where comfort meets adventure.
VIP Lounge
Luxurious lounge for VIP and Royal class passengers.
Beverages
Enjoy a cup of coffee, tea, or juice while on board.
Video Entertainment
Library of movies and TV shows to watch.
WiFi
Free internet on board our trains.
Comfortable Waiting Areas
Settle in and relax before your journey.
Refreshments
Grab a drink or a light snack before you board.
Boarding Information
Find departure times, platform details, and boarding updates.
Passenger Assistance
Get help with boarding, directions, and accessibility needs.
Our Most Popular Destinations
Join everyone else and see breathtaking destinations that are on top of every traveller’s list.
Move Goods Across the Seas with Our
Trusted Reliable Ferry & Delivery Partners
All shipping rates include insurance, packaging, and tracking. Use the app to check delivery options, reach support anytime, or discover services available in your area.
Have questions about train travel? We’ve got you covered! Find straightforward answers to enhance your train journey.
What should I do if I miss my train?
Contact the train operator or station staff with your booking details to ask about your options. Confirm whether your ticket can be changed or used on another departure before travelling.
Is my luggage safe during the train ride?
Keep valuables with you, label your bags and follow staff guidance on where to store luggage. Ask the train operator about baggage limits and its procedures for lost or damaged items.
How will I know when it's time to board the train?
Check the departure station, date and time on your ticket. Follow station announcements and staff instructions, and check the operator’s guidance on how early to arrive for ticket checks and boarding.
What if there are no seats available on the train?
Try another departure or travel date, and check the available classes shown in your search. Confirm seat availability before making travel plans.
How can I track my train's location?
Ask the train operator or station staff for the latest information about your service and any delays. Check with the operator whether live location updates are available for your journey.
How long can I leave my luggage uncollected on the train?
Take your luggage with you when leaving the train. If you leave something behind, contact the operator or station promptly with your journey details and a description of the item. Ask about collection arrangements, storage limits and any charges.
What should I do if I lose my train ticket?
Check your booking confirmation for a copy of the issued ticket or its reference. If you cannot retrieve it, contact Safiri or the train operator before boarding and ask what information is needed to locate your booking.
Can someone else use my ticket to board the train?
Check with the train operator before giving your ticket to another traveller. Ask whether passenger changes are allowed and what steps are required; do not assume the ticket can be transferred.
What should I do if I encounter an issue during my train travel?
Tell train or station staff about any issue during the journey. For questions about a booking or payment made through Safiri, contact Safiri with your booking reference and a description of the problem.
Search, book, and confirm your tickets in minutes—everything you need for your trip, right inside the app.
Get Train Tickets In 6 Easy Steps.
Using the Safiri app is quick and easy. Just enter your origin and destination, choose a ticket, pay for it, and carry on with your day. No stress, no waiting; everything works on your schedule.
Pay Safely
Instant Booking
Visa
Mastercard
Airtel Money
Vodacom
Tigo Pesa
TTCL
HaloPesa
Zantel
MTN MoMo
TNM
1
Enter Your Destination and Dates
Type in where you’re from and where you want to go. Choose your travel dates from the calendar—one-way or round-trip, it is up to you.
2
Choose and Select a Ticket
Select the ticket and time that suit your budget, from economy to business class.
3
Pick Your Cabin & Seats
Select the seat you like—window, aisle, or extra legroom.
4
Review Your Details
Double-check your train, seat choice, passenger names, and travel dates. Make sure everything looks correct before you continue.
5
Make Your Payment
Choose your preferred payment method—card, wallet, or mobile money. Pay securely in just a few taps.
6
Get Your Receipt and Ticket
Once payment is done, your ticket is confirmed. You will get your receipt instantly in the app and also by email.
Enjoy Our Before Boarding & Onboard Amenities
Discover the exceptional amenities aboard our train, where comfort meets adventure.
VIP Lounge
Luxurious lounge for VIP and Royal class passengers.
Beverages
Enjoy a cup of coffee, tea, or juice while on board.
Video Entertainment
Library of movies and TV shows to watch.
WiFi
Free internet on board our trains.
Comfortable Waiting Areas
Settle in and relax before your journey.
Refreshments
Grab a drink or a light snack before you board.
Boarding Information
Find departure times, platform details, and boarding updates.
Passenger Assistance
Get help with boarding, directions, and accessibility needs.
Our Most Popular Destinations
Join everyone else and see breathtaking destinations that are on top of every traveller’s list.
Move Goods Across the Seas with Our
Trusted Reliable Ferry & Delivery Partners
All shipping rates include insurance, packaging, and tracking. Use the app to check delivery options, reach support anytime, or discover services available in your area.
Have questions about train travel? We’ve got you covered! Find straightforward answers to enhance your train journey.
What should I do if I miss my train?
Contact the train operator or station staff with your booking details to ask about your options. Confirm whether your ticket can be changed or used on another departure before travelling.
Is my luggage safe during the train ride?
Keep valuables with you, label your bags and follow staff guidance on where to store luggage. Ask the train operator about baggage limits and its procedures for lost or damaged items.
How will I know when it's time to board the train?
Check the departure station, date and time on your ticket. Follow station announcements and staff instructions, and check the operator’s guidance on how early to arrive for ticket checks and boarding.
What if there are no seats available on the train?
Try another departure or travel date, and check the available classes shown in your search. Confirm seat availability before making travel plans.
How can I track my train's location?
Ask the train operator or station staff for the latest information about your service and any delays. Check with the operator whether live location updates are available for your journey.
How long can I leave my luggage uncollected on the train?
Take your luggage with you when leaving the train. If you leave something behind, contact the operator or station promptly with your journey details and a description of the item. Ask about collection arrangements, storage limits and any charges.
What should I do if I lose my train ticket?
Check your booking confirmation for a copy of the issued ticket or its reference. If you cannot retrieve it, contact Safiri or the train operator before boarding and ask what information is needed to locate your booking.
Can someone else use my ticket to board the train?
Check with the train operator before giving your ticket to another traveller. Ask whether passenger changes are allowed and what steps are required; do not assume the ticket can be transferred.
What should I do if I encounter an issue during my train travel?
Tell train or station staff about any issue during the journey. For questions about a booking or payment made through Safiri, contact Safiri with your booking reference and a description of the problem.
